Frequently Asked Questions – 360 JDM Import

Below you’ll find answers to the most common questions about importing JDM cars and parts from Japan. If you don’t see your question here, feel free to contact 360 JDM Import for additional assistance.

• You can purchase a vehicle through 360 JDM Import in multiple ways:
• Purchase a vehicle directly from available inventory using a bank transfer
• Purchase available inventory through online checkout
• Request assistance bidding on Japanese vehicle auctions

Once payment is completed, we begin the export process and keep you informed at each stage.

After a vehicle is purchased, the following steps take place:

• The vehicle is deregistered in Japan
• Export documentation is prepared
• Shipping is booked with a freight carrier
• The vehicle is loaded and shipped
• A Bill of Lading is issued

Once the vehicle arrives at the destination port, you’ll need to work with a licensed import broker to complete customs clearance and pickup.

Import eligibility depends on the destination country:

• United States & Puerto Rico: Vehicles must be 25 years or older based on the manufacture date shown on the VIN
• Canada: Vehicles must be 15 years or older based on the VIN manufacture date

If a vehicle is not yet eligible, storage in Japan can be arranged until it becomes import-legal.

Shipping costs vary depending on several factors, including:

• Current market rates
• Destination port
• Available vessel space
• Fuel and carrier conditions

Exact shipping costs are provided during the purchase process so you know what to expect before committing.

On average, the full process takes 6 to 10 weeks from purchase to arrival at the destination port. Timelines may vary based on shipping schedules and customs processing.

Yes. Upon request, vehicles can receive:

• Basic maintenance
• Performance upgrades
• Mechanical work
• Full custom builds

All services are discussed and approved before work begins.

Parts can be sourced from trusted Japanese platforms, including:

• Japanese auction sites
• Japanese automotive retailers
• Used parts suppliers

You provide the part links or details, and 360 JDM Import handles purchasing, consolidation, and shipping. For step-by-step instructions, visit our How to Order page.

Bids may only be canceled if:

• The auction has not ended
• You are not currently the highest bidder

Once an auction ends or you win the bid, the purchase is considered final.

After purchase:

• Parts are securely packaged
• Full payment is required before shipment
• Items are shipped to our Japan location
• Parts are loaded into a container
• Shipping confirmation and tracking are provided

Parts are shipped using container consolidation whenever possible to reduce costs.

Container shipping costs are based on:

• Item size and type
• Current container availability
• Promotional or flat container rates

Pricing does not include service fees or applicable taxes. All container shipments are FOB (Free On Board), meaning pickup occurs at the container’s destination location.

Yes. Door-to-door shipping may be available for certain non-restricted items. Costs vary depending on:

• Weight
• Dimensions
• Carrier availability
• Destination

We’ll advise you on the most practical shipping option for your order.

360 JDM Import currently accepts:

• Zelle
• Wire transfers
• Website Content for
• Pre-purchased website credits

Payment details are provided during checkout or invoicing.

All parts are sold as-is. There are no warranties once parts leave Japan. Buyers are responsible for:

• Confirming compatibility
• Understanding condition descriptions
• Ensuring correct application

If any damage or discrepancies are identified prior to shipping, we will notify you.

All vehicles are used and sold as-is with no refunds. While we stand behind our service and sourcing process, we do not offer warranties on vehicles due to their age and condition.

At 360 JDM Import, our mission is to support the global JDM community by making vehicle and parts importing clear, accessible, and reliable. We aim to remove confusion, reduce unnecessary costs, and help enthusiasts bring authentic Japanese vehicles and parts home with confidence.

Need More Help?

If you have questions about importing a JDM car or parts from Japan, contact 360 JDM Import and our team will be happy to assist.